360 degree feedback: A step every company should take


The 360 degree feedback is a great way to make your business flourish. Many individuals and corporations are unaware of what it is and how it works. According to the stats, organizations that rely on 360 response tend to make improvements in their work and services which make their sales flourish. Here, we will discuss what it is and how it works.

What is 360 degree feedback?

The 360 degree evaluation is a system in which the employees are sent feedback from the people who are working around them. The identity of the workers is kept anonymous which means that there will be no harm within the relationship of the employees. The source of information includes managers, peers, direct reports, etc. The typical way in which the 360 response is taken is through the submission of an online form. There is a blend of 8 to 12 people that fill an anonymous form which has questions regarding the workplace. The way to answer these queries is by rating it through the meter provided in the response section. Along with that, an additional response is taken with the help of comments. Also, if you are filling the form, you have to permit a self-rating survey with the similar questions which other people will answer you.

How does it work?

Coming towards the question that how such response works and how people use it, there are two different ways.

First of all, companies use the replies to check for the weaknesses and strengths of their employees. Once they know it, they tend to arrange the appropriate training for them. Moreover, along with the enhancement of previous skills, the management can give a lead role to any employee considering the response. They may develop some necessary skills in them which can be highly useful in the workplace.

The second way in which you can make this feedback system work is by using it as a performance appraisal tool. You can evaluate the working of an employee along with his behavior, seriousness, and commitment with the company through this type of evaluation. However, for that, you need to structure it in the right manner. Many companies are seen structuring it in the wrong way, and you will ultimately make a bad decision which will make your business suffer.

Dos and Don’ts of 360 degree feedback

When it is about the response that you get through this form, you should consider a few things. Firstly, the 360 response aids you in measuring the behavior and competency of an employee. It also helps in assessing how other people are taking the member of the group. Moreover, when it comes to listening, planning and goal setting, this type of response can play a critical goal. Also, it has to do a lot with teamwork, leadership effectiveness, and similar things.

On the other hand, you must not use 360 degree feedback for MBOs. It is not a great way to see whether your employee fits the basic job requirements. Furthermore, you must not direct it to the necessary technical and job-specific skills. Never use it for measuring the attendance, sales quota, and other similar things.