View: >
 
View: >
avatar
0 0 votes

Cup of Joe: There Are No Commercial Breaks On the Internet

Sarah Haskins is part of InfoMania’s line up of commentators that pokes fun at mainstream media. Sarah’s biggest contribution is her recurring segment “Target Women.”

“Target Women” is a video commentary that takes a satirical look at television adverts that target women. As we can see above Sarah doesn’t hold back when discussing the rather broad generalizations that these commercials assume.

Watching a satirical commentary on television adverts exposes one of the major contrasts with broadcast media and the internet. Broadcast media is riddled with assumptions while the internet by its very nature is void of assumptions. Take for example the ads discussed above, they are completely based on the assumptions of the ad executives that created them, and as a result they fall victim to the risk of being irrelevant, ineffective, and annoying. Now, don’t get me wrong, mainstream ad agencies spend millions of dollars on market research...

read more >>
avatar
0 0 votes

Follow-up On Ethics – Crisis Management Begins Before The Crisis

I followed up my ethics post from yesterday with a post on the Experience Matters blog entitled “Crisis Management Begins Before The Crisis” (disclosure: it’s my employer’s blog).

Here’s the very beginning and the very end:

“Toyota reminds me of a guy who buys flood insurance the day after the big rain…

It’s this process of being heard that gives companies the opportunity to speak to customer emotions...

read more >>
avatar
0 0 votes

The Business Climate in China

I just spent a week and a half in southern China visiting a range of manufacturing facilities and meeting with senior executives, and the learnings were significant, some of which I want to share with you today. This is the kind of information that is really challenging to get from analysts and journalists simply because analysts and journalists tend to hang out in Shanghai or Hong Kong and get their information in filtered form and they focus on large multi-national companies that are not affected by the same dynamics that smaller companies in the area are.

Here’s the setup: Guangdong Province is the industrial heartland of China, responsible for the single largest slice of GDP for all of China. In fact the GDP of Guangdong alone is greater than the entire country of Taiwan (the word “country” in reference to Taiwan being subject to definition if you are Chinese!). The reasons for Guangdong’s economic prominence are really pretty easy to understand...

read more >>
avatar
0 0 votes

Top 10 Drama Queens I've Known

I've been talking about sensationalism in the place of positive leadership this week. Thanks so much for ALL of your comments and thoughts! Today I wanted to have a bit of fun, Letterman style, and share the Top 10 Types of Drama Queen, sensationalist leaders or gurus I've known.

I hope you giggle!

Rebel's Disclaimers:

  • All Drama Queens depicted in this video are based on fictional characters...
read more >>
avatar
0 0 votes

Get an Instant Mobile Website for Your Business, Easy, Fast and Cheap

Mobile buyer

 

Having a presence on the mobile Internet is increasingly vital for a local business.  Millions of consumers now search on their iPhones, Blackberes and other mobile devices to find what they need.  In its first year, for example, local business searches through the DexKnows.com mobile app have skyrocketed.

But standard websites don’t convert well to tiny mobile phone screens – they are slow, hard to read and hard to load.  To gain traction with mobile consumers you need a streamlined site designed specifically for the mobile web – a costly and time-consuming step most local businesses have delayed taking.

One way to get a powerful and effective mobile presence instantly and cheaply is to register and set up a .tel domain for your business or brand.  This is not like other domains or websites.  The .tel domain is completely standardized. Everyone’s site looks essentially the same, listing phone contacts, store of office locations, email addresses, websites, social networking pages, map location link, special deal information and – importantly – keywords.

Get full details on .tel domains and where to register at Telnic...

read more >>
avatar
0 0 votes

The Estate Tax “Poker Game”

Jonathan Salant has written an article for Bloomberg, Business Lobbyists Push to Revive Estate Tax They Tried to Kill, that should be required reading for every citizen above the age of twelve. It is an eye-opening analysis of what happens when lobbyists think in the short-term only to find that the long-term arrives far more quickly than is expected.

Nine years ago, the anti-estate-tax crowd prevailed on the Congress to repeal the estate tax. Regardless of where one stood on the issue, the outcome was a compromise that not only satisfied few, if any, but also created a two days of crisis in the future. That future is now, with one of those days 70 days behind us, and the other less than ten months ahead. What’s this about?

The deal that was reached phased out the estate tax, by causing the exemption to increase as the past decade progressed, along with decreases in the rates, particularly the top rate. By 2010, the rate would be zero. In effect, the estate tax died on December 31, 2009... read more >>
avatar
0 0 votes

Social Business Will Take Us Back To The Middle Ages

Lego Knight

I had an amazing day at the Dachis Social Business Summit. I have so much to write about it might take me a few weeks to catch up. Especially after surprise guest John Hagel presented. That was the most insightful 15 minutes I’ve heard in a long time.

I’ve been thinking about out loud on this blog is what the future of the marketing org will look like inside companies.This has lead me to wonder about the total reconstruction of corporate organization. I’ve researched a lot of different models but there is one area I never looked to: The Middle Ages.

Douglas Rushkoff, who I wasn’t familiar with but if I was a normal PR/Marketing person I probably would have been, as he is an award winning writer, documentary film maker, media critic and accomplished author. He recently published a new book called Life Inc.: How the World Became a Corporation and How to Take It Back (Amazon Link) which we got for free at the summit (see disclosures at the bottom of the post for full FTC disclosure).

Doug, Dachis’ own Lee Bryant and several others referenced the pre-twentieth century corporate driven economies of Western Europe. While this may sound...

read more >>
avatar
0 0 votes

5 Little Things That Make a BIG Difference as a Leader - Part 2: Listen Up!



I have bad news and good news for all of you leaders and aspiring leaders.

You decide which you’d rather read first. Start with the good or jump to the bad and come back.

The Good News:

The ability to listen has been identified in study after study as one of the most important leadership skills – if not THE most important – than any other.

When you listen, you’re seen as a leader that:
  • Is trustworthy
  • Is patient
  • Cares about others
  • Is respectful
  • Is compassionate

The ability to listen to employees, manager, peers, coworkers, and customers is a core, foundational skill for successful leaders. The ability to listen is key to:
  • Developing and maintaining relationships
  • Making good decisions
  • Solving problems

Now here’s the good news:

Listening is one of the EASIEST leadership skills to learn and apply! We were born with the ability to listen. It’s a natural gift... read more >>
avatar
0 0 votes

Where do you find the ROI for listening to your employees?

With growing topline revenue.

Companies who listen to and engage their employees for ideas and suggestions, recognize them for their work, hear/see what their strengths are and their dreams...are companies who grow. Those that don't, don't. Ask GM.

Sure, I could wordsmith the above into a more eloquent presentation. I could gather up a bunch of gallup polls with data about engaged employees. But that's like gathering up data about the sun that proves it's bright.

And, everyone who's worked within a company who listens to their employees nods their heads and says ...yeah, you're right. And those that haven't, nod their heads and say yeah you're right.

Where else will you find the ROI for listening to your employees?

With lower GS&A expenses.

In lower employee recruiting costs. Engaged, recognized, employees recruit those they want to engage and recognize.

In lower employee turnover costs. Employees rarely leave the rare company that listen to them.

In higher customer satisfaction scores? Yes.  (Who here thinks an unhappy employee = happy customers?)

In lower marketing costs. Happy customers refer their friends...
read more >>
avatar
0 0 votes

Twitter to SXSW: You’re Using Our Product Too Much.


I’m at the Dachis Social Business Summit here in Austin right before SXSW kicks off. Like all conferences they’ve established a hashtag #sbs2010. While trying to follow along with the rest of my attendees, to see who’s here and what’s resonating with them and I got this message:

Possibly the most disruptive technology in social media was when Twitter acquired Summize which later became Twitter search and they’re limiting it at probably the biggest geek event of the year, SXSW, the very even that launched  Twitter several years ago. And the SXSW Interactive hasn’t even started yet.

Could you imagine if Bing limited search... 

read more >>
Clicky Web Analytics