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customer support

Using Twitter For Customer Support – 8 Tips For Small Businesses

June 27, 2012 by Krishna De
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Increasingly consumers are turning to social media for customer support, but have you considered what implications that has for your Twitter marketing? Here are eight tips to help out.[read more]

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Don’t Get Left in the Dark: The Importance of Customer Support When Selecting a SAAS Provider

November 30, 2010 by Eric Richard
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Proven customer support is an important consideration when selecting a SaaS provider, especially for services essential to your operations, such as online appointment-scheduling or accounting.[read more]