Email is one of the major cornerstones of your daily work life. A recent study by the Radicati Group revealed that the number of email projected to be sent in 2017 will be around 269 billion. Of the emails sent daily, how many of those do you believe hold malicious intent? Statistics from 2015 indicate that 49.7% of emails sent are spam, and 2.3% of emails contain a malicious link. It’s time to face the statistics. Your employees are likely to leak sensitive information in emails, encounter a malicious link or become subject to a phishing scheme.
Methods of Data Loss
There are several ways that employees can leak sensitive information through email. This can either be unintentional or with malicious intent.
Phishing is one of the most common and unintentional methods of data loss. A phishing email aims to collect important information about the individual being targeted, by asking for emails addresses, names, phone numbers, credit card information and other sensitive data. Where there a several ways to identify a phishing email, without proper training and knowledge, employees fall victim to this form of data loss. These are your negligent employees.
Another common scenario often overlooked, a business can experience data loss when an employee decides to go rogue. We never expect our employees to harm the business, but the fact is, some certainly do. Usually a personal financial crisis or anger towards job loss can push an employee down a malicious path. These employees could potentially walk out the door with terabytes of sensitive information. These are your malicious employees.
These are a few scenarios on how an employee can be the focal point of data loss.
- Sally is sent an email asking to verify her DropBox account. One click redirects her to an authentic looking DropBox-branded website that encourages her to re-enter her username and password. Once she does, she’s granted her account access to a malicious criminal. Now, they have access to company files.
- Joe is in accounting and is sent an Microsoft Word Excel Document from a company email address asking for verification of a budget. He opens the attachment that automatically downloads malicious ransomware onto his computer.
- April is unsatisfied with her job. She gives her two-week notice, but before she leaves, she downloads the company’s client database to help “get ahead” in her next job.
Email Monitoring and Solutions
There’s a simple solution. Through email monitoring, you can be granted valuable data that gives you insight into how your email is actually being used. Monitoring provides details on your daily operations, how to identify time consuming projects, improve on efficiency, but it also gives you the ability to stop threats to data security before they happen.
An email monitoring software records and indexes all information that’s being sent in incoming/outgoing emails. Email attachments can be specifically monitored, and live-video playback enables incidents to be recorded and learned from. Further, such software can help you block certain types of incoming/outgoing emails in the business.
Don’t let your business be the victim of data loss due to an employee’s malicious or negligent intent. Through email monitoring software, you can stop your valuable data from disappearing before it makes a dramatic exit out the front door.