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handling problems

What’s Your Signature Response to Problems?

July 6, 2009 by John Jantsch with 169 views

This content from: Duct Tape Marketing I’ve written often that one of the ways to create goodwill, positive buzz and happy customers is to exceed expectations. Responding proactively to problems offers, in my opinion, one of the easiest ways to exceed expectations available. Problems happen, that’s a fact, and you can choose to respond... [read more]

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