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Are you writing sales negotiation emails like prospecting emails?

April 5, 2011 by Kendra Lee with 93 views

Email has become the primary communication tool for sales reps. We use email to prospect instead of cold call. We confirm meetings via email. We follow up on sales calls with an email. We answer prospects’ questions through email. We discuss proposal terms in email. Some savvy sales reps even close the sale through email!For the last two... [read more]

How To Get Your Emails Read By A VC

March 2, 2011 by Fred Wilson with 260 views

Last night I did my annual "fireside chat" with the InSITE Fellows followed by beers at a local bar. This has become a tradition and one that I enjoy very much. We ended up at Amity Hall where we drank beer, hung out, watched the Knicks do a late game fade against Orlando, and talked a bit of shop. Nishta asked me how to get to her email... [read more]

Universal "Begone": a program for marketers on Valentine's Day

February 14, 2011 by Charlene Li with 401 views

Email has gone too far. Our inboxes are full of unsolicited crap. And I don't mean spam. I just mean legitimate companies of all kinds emailing us about everything. If you are a marketer, we have this Valentine's Day message for you: if you love your customer, let them go. Marketers say that they want to be responsible, and many include... [read more]

The Best Business Email Might Be a Phone Call

May 12, 2010 by Tim Berry with 262 views

This morning I picked up Finding the Right Words for Business Emails, a recent post by Bradford Shimp on his Allbusiness Answers blog. Bradford’s a smart person, and he has good advice here. Use language you’d use for a friend. Be careful with the subject line. Avoid phrases that sound like spam. And this, my favorite: You can’t... [read more]

Social Networking vs Email

April 13, 2010 by Fred Wilson with 1,209 views

I saw this chart in Morgan Stanley's latest Internet trends report.   Even though I've been saying for years that social networking will one day usurp email, it's a bit shocking to see that it has.  There are some caveats. My kids use Facebook as their primary inbox (they also use gmail). So some of what they do on Facebook... [read more]

Email, Social Media Chaos, and the Crashing of the Wave

October 14, 2009 by Paul Chaney with 172 views

(Image courtesy of Flickr Creative Commons)The Wall Street Journal says email's reign is over. Real-time, always-on, collaborative forms of communication have taken its place. They are right. The problem is that, while there is a semblance of order where email is concerned, the same cannot be said for these new forms. The Journal... [read more]

Improve Your Connect Rates

October 2, 2009 by SalesVPI with 188 views

I continue to hear from sales people who still try to use email as a prospecting tool. I contend email is no longer a communication tool -- especially when unsolicited -- it's primarily a delivery vehicle. Those who use marketing automation to track email open rates know it's probably on the low end of 1% to 5%. Even if they're "... [read more]

Social Media, Email and Search: The "Elite Trio" of Online Marketing?

September 2, 2009 by Tom Pick with 232 views

MarketingSherpa recently published this chart revealing marketers' opinions of where social media fits among what the publication calls the "elite trio" of Internet marketing: social media, search and email. While it's hard to disagree with the 97% of marketers who believe that social media will complement (not "compliment" — a rare... [read more]

Beauty or the Beast: Which is your B2B Newsletter?

July 30, 2009 by Ardath Albee with 198 views

Newsletters delivered via email are a staple for many B2B companies. These e-newsletters usually contain titles, descriptions and links to several articles, perhaps an executive column, a customer spotlight, an invitation to a webinar or a white paper download and any product or company news at hand.The problem I see with many company... [read more]

Email – The Original Social Graph

June 16, 2009 by Brad Feld with 141 views

I’ve been an Internet email user since early 1984 when I got my first Project Athena account as an undergraduate at MIT. Notwithstanding all the “email is dead” messages over the years, I continue to use email as my primary online communication mechanism. There are an enormous number of things that frustrate me about email, most notably... [read more]

Voicemail is dead. . .

July 5, 2008 by AlexanderMuse with 68 views

Mike Arrington is suggesting, “Think Before you Voicemail.”  I have to agree.  Quit leaving me voice messages.  If you need me to call you, just email, text me or IM me.  I have consolidated all of voicemail into one box, but even then it takes FOREVER to listen to the 30-50 messages I get in a day.  More and... [read more]

Why Do People Find Email So Difficult To Deal With?

June 15, 2008 by Brad Feld with 67 views

I noticed two articles in the NY Times this morning that pressed my email theme button.  The first was actually from yesterday - Lost in E-Mail, Tech Firms Face Self-Made Beast.  The second was In the E-Mail Relay, Not Every Handoff Is Smooth. Both are interesting, but relatively light weight articles.  That's not really... [read more]

When I Said Email I Meant Messaging

April 30, 2008 by Brad Feld with 80 views

In my I Love Email post, I got a wonderful comment from my friend Fred Wilson that said: to each his/her own these days. my kids use facebook and text messaging for the most part but now that they have email on their phones (bberry and iphone) they use that as well, but it's not their primary messaging system. i still use email as my... [read more]

More on Email Before A Day of Email

November 15, 2007 by Brad Feld with 73 views

If you are following along at home, a gang of us are getting together in NY today to discuss email.  Tom Evslin - one of the gang - has a blog post on his pre-meeting thoughts titled Thinking Aloud.  I just read a pile of stuff about email in Slate.  Don Dodge (who I should have invited to this meeting) and I have had a... [read more]

Thinking About Email

November 14, 2007 by Brad Feld with 78 views

Is it possible that I'm thinking about the same stuff this morning as Fred Wilson and Jeff Pulver?  Fred just put up a post titled The Biggest Social Graphs and Jeff just posted Social Media is changing the Face of Communications.  Well - ok - yeah.  We're getting together tomorrow, along with a couple of other friends... [read more]

Becoming Master & Commander of your Inbox

November 13, 2007 by Kelly Forrister with 45 views

While GTD can apply to nearly any tool you use to manage email, I wrote an article addressed for you BlackBerry(R) users out there. It's about how to become Master & Commander of your Inbox. It gives some good tips & strategies for getting email under control again and a few different ways to do that, GTD style. Read the full... [read more]

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