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What Small Business can Learn from Domino’s Pizza

February 24, 2010 by Daniel Kehrer with 258 views

Domino’s made headlines recently by admitting customers hated its pizza, and pledged a complete pizza makeover. It was a rare instance of a company asking customers what they thought, and then actually doing something about it. The company decided to reinvent its core product “from the crust up.” That takes guts, and it offers a lesson... [read more]

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