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employee relations

Where is the ROI of "happy"?

March 16, 2010 by Zane Safrit with 194 views

Happy is a squishy term. Don't think so? Which is easier to answer: Am I hungry? Am I happy? Maybe it's where Hungry and Happy rest on Maslow's hierarchy of needs. Am I hungry? YES! I'm hungry for dessert! A chocolate almond torte, fresh whipped creme and a cup of coffee, all served as an appetizer. Am I happy? Yeah, for the... [read more]

Influencing others - Pull versus Push Coaching

January 3, 2010 by Lisa Haneberg with 124 views

I was talking with the very smart Jeffrey Ford (co-author of The Four Conversations with his wife Laurie) on the phone last week and he offered this simple and elegant thought about coaching. "There is no coaching without a request." Hmmm. Yes, this is true. Let's break it down a bit. I often get requests to help train managers to... [read more]

Give an Employee Five Precious Minutes

October 27, 2009 by Lisa Haneberg with 719 views

Management is a social act and every minute you spend with your employees is precious. That's why I have always loved the 5-minute management practice from pal and fellow management author and blogger Rosa Say. Here is a quick explanation of the habit:The SIMPLE partIf you are hearing about it for the first time, The Daily 5 Minutes (... [read more]

New audio program to help entrenched employees launch out of their cubes

February 2, 2008 by Pamela Slim with 177 views

Last year, up until about 5 minutes before having a baby (ok, a week!) I was putting the finishing touches on an audio product that I created to gently nudge entrenched employees out of their cube.  It was too much to launch a new baby Slim and a product at the same time (my first bona fide information product, by the way, woo... [read more]

Multiplying your equity – water regularly with management attention

December 27, 2007 by Wayne Wilson with 40 views

Management attention in a business is like water to a garden: it is essential for healthy growth. [1] All areas of your business require regular attention if you are to sustain revenue growth and flourishing profit margins. Owner/CEOs of companies in need of a transition too often focus on the functional areas they know best while... [read more]

Communicating Organizational Change

November 19, 2007 by Skip Reardon with 63 views

Although always important, communication is absolutely critical when deciding to adopt a business excellence program like Six Disciplines.It’s challenging to manage the transition ("if nothing changes, nothing changes...") if people have no sense of where the changes are headed. Painting a picture for them can be difficult. The truth is... [read more]

Can we expect employees to be great team members?

November 14, 2007 by Lisa Haneberg with 62 views

I was having dinner last night with a group of clients and the topic of team strength and expectations came up. The question we bantered is whether we can expect strong team cohesion and cooperation? The short answer is YES. As managers and leaders, we can expect employees to work as a team. We can expect this and we can hire and fire... [read more]

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