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business innovation

The Warning Signs of Defending the Status Quo

August 29, 2011 by Seth Godin with 59 views

13 ways to react when you encounter a new idea. [read more]

Asked About Your Business? Better Get a Good “Story”

April 1, 2011 by Rajeev Malik with 68 views

What’s your company’s story?  As we’ve been talking to partners, investors and media people, that seems to be a favorite question.  At first, the question comes across as a bit offensive.  I mean if I’m at a party and someone I’m introduced to starts off the conversation with “what’s your story”, I’d start thinking of... [read more]

Good business unit strategy; poor customer experience. What would you do?

March 30, 2011 by MarcSokol with 192 views

 Recently I’ve been talking with executives about customer experience and the alignment of marketing, sales and operations functions. Some report success they have seen driving improvement in this area, while others are clearly frustrated. Consider the comments from this executive, who leads a large customer services function,... [read more]

So...How Did Your Company Perform In The First Quarter?

March 30, 2011 by Skip Reardon with 35 views

The first quarter of 2011 is almost history. Are you satisfied with the way your business is performing today? How are you tracking against the goals you set for Q1?  What are you going to do differently? The challenge is how to change, not if. What are you going to do - to change?  Here are seven steps... [read more]

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Digital Payments Going Viral

February 23, 2011 by Phil Wainewright with 1,309 views

Offering the potential to transform how businesses bill and collect payments, three new digital payment mechanisms look set to open up a world of opportunity for entrepreneurs, not only in digital content and services but also in new smartphone based selling models. [read more]

Highlights From My Conversation with Mark W. Johnson, author of Seizing the White Space

April 4, 2010 by Zane Safrit with 226 views

Mark W. Johnson, Chairman of Innosight and author of the great book Seizing the White Space: Business Model Innovation for Growth and Renewal, generously shared an hour from his busy day. We talked, well mostly I listened and that proved most useful, about the power of seizing white space or innovating a new business model, how... [read more]

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