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brand loyalty

Is There Brand Loyalty In A Recession?

January 28, 2010 by Rajeev Malik with 239 views

There are no atheists in a foxhole, but is there brand loyalty in a recession?  In our household, the answer is…nope.  I’ve been noticing this past year the slow emergence of generic groceries cropping up in our cabinets.  Generics?  Dear Lord, the last time I was subjected to generic groceries was growing up with... [read more]

Compassionate Customer Service?

January 26, 2008 by Barry Moltz with 68 views

Barry asked me to write one blog a week, so I’ve been sitting in front of my computer wondering what I should write (although I’m sure Barry won’t be surprised to see that I’m blogging early in the morning). Am I going to bring down the tone of his blog? What if I’m horrendously off-topic? [...]Link to original post [read more]

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