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richard branson

Richard Branson's Question; Number One Book; Ferrazzi Webcast June 23

June 9, 2009 by Verne Harnish with 47 views

"...keeping you great" HEADLINES: Do You Have an Elegant Business? -- one that flows, is almost effortless, that scales naturally. This is the question that's been haunting me since I read pages 13 -- 15 in Keith Ferrazzi's new book Who's Got Your Back: The Breakthrough Program To Build Deep, Trusting Relationships That Create Success... [read more]

Want Free Business Advice? Listen to Your Customers!

May 30, 2009 by Small Biz Bee with 180 views

How well do you listen to what your customers have to say?  It’s easy to hang on every positive word a customer utters, and quietly dismiss any negative criticisms, but as Richard Branson points out in this short interview segment with Seth Godin, listening to all customer feedback should be part of your business strategy.... [read more]

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