Sound familiar? We’ve all heard this from boyfriends and girlfriends and now business and customer starving brands. Please come back, we miss you badly, it’s not the same without you. Yada Yada Yada.

The funny thing is, when I was a loyal customer I never heard a peep. I depart and suddenly I get their attention. A little late, I’d say.

Companies and brands do this all the time and it makes me crazy. Why not show love for the ones who are loyal and loving you back before they leave, instead of begging for defectors and offering sweeter deals to new customers instead of giving long-time customers a perk for being a customer. That’s so annoying.

This week I got three.
-Fast Company Magazine.
-Photos.com.
-Netflix.

Hello!!!! If you pay attention and give attention while your customers are paying you, it will likely cost you a lot less than all this begging and whoring stuff.

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