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Posted July 20, 2009 with 68 reads
Bill Band, the head of the CRM practice at Forrester and one of the most senior industry analysts who "gets" it, just finished and released an incredibly comprehensive study called, (take a breath...
The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light author Paul Greenberg
Link to original post
The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light author Paul Greenberg
Link to original post
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