Posts by Jacob Morgan Subscribe 
ING Direct CEO Gives Employees “The Right to Bitch”
While I was speaking at the Newsgator conference in Amsterdam I learned of a very interesting story at ING Direct (Canada). For those of you not familiar with ING Direct, it has around 1,200 employees and is based in Canada and operates things...
Improving Employee Adoption for Enterprise Collaboration
One of the most common challenges I see with organizations that deploy collaborative platforms and technologies is the employee adoption rate. In other words, many employees don’t use the tools or there is a spike in adoption which quickly...
How to Avoid Losing the Momentum of Your Collaboration
Collaboration initiatives for virtually all companies take time and we’re not talking about a few hours or days, we’re talking about many months and oftentimes years. During this period these collaboration projects can stall- start up and get...
New Whitepaper: Common Collaboration Problems
As part of our ongoing effort to provide some much needed educational content around collaboration, we have released another whitepaper on The Common Collaboration Problems that organizations are facing. The purpose of this resource is to explore...
How to Select Enterprise Collaboration Vendors
Towards the end of last year I wrote a post on the eight variables to evaluate enterprise collaboration vendors which you should read before continuing with this post. Today I want the vendor evaluation discussion a bit further...
The Multi-Screen Employee Experience
Multi-screen experiences are crucial but they aren’t just for the consumer that has his tablet open while watching TV. The multi-screen experience is just as important for employees within organizations and is a necessity for the future...
The Manager of Today
The role of the manager is evolving quite a bit thanks to the connected, social, and collaborative world we now live in. Corporations and schools around the world originally modeled their approaches based on the way the military did things....
The DARPA Collaboration Experiment and What it Means for Your Organization
In 2009, DARPA (Defense Advanced Research Projects Agency), which is a research arm of the U.S. Department of Defense, put forth an interesting challenge. They were going to place 10 red, anchored, 8 foot tall weather balloons...
The Most Common Types of Employee Resistance To Enterprise Collaboration (and How to Deal With It)
Based on a research report Chess Media Group released last year on the State of Enterprise 2.0 Collaboration, the most common types of employee/user resistance to collaboration are: employees don’t want to learn a new technology, employees don’t...
What are the Technology Capabilities that Enable Collaboration?
Over the past few years collaborative platforms have evolved quite a bit. It’s important for us to consider what makes these collaborative tools what they are. In other words, “what are the capabilities that collaborative tools...
How Distance Impacts Employee Communication and Collaboration
How often do you communicate or collaborate with colleagues that sit next do you? What about colleagues that are down the hall? How about colleagues that are hundreds or thousands of miles away? The farther employees are apart from each...
What is Fueling Enterprise Collaboration?
It’s interesting to think about why enterprise collaboration is starting to gain momentum and traction (which it is). A large part of it is due to the consumer web, platforms like Facebook, Twitter, Linkedin, Foursquare, and the like. As...

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