Posted by:

Steve Roesler

Posts

About

About Steve Roesler:

President

I'm Steve Roesler, the guy behind the blog. Let me take a moment to give you a glimpse of who I am before telling the business story. I am married to "B" and we live 20 miles from Philadelphia in a tranquil, wooded area surrounded by lakes. (We don't live in the woods because we were asked to leave the city--we just like it here). It's a welcome break from the many days of international and domestic travel that are a part of the consulting business. I incorporated the Organization Effectiveness firm Roesler Group in 1977, specializing in communication training and development with an emphasis on improving systems, relationships, and large-scale change. My deep interest in the global nature of business and business relationships led me to a 2-year assignment with Saudi Arabian Airlines. What that really entailed was spending lengths of time developing up-and-coming managers in Europe, North Africa, and the Middle East. Upon returning to the US I developed a clientele which has included American Express, AstraZeneca, AT&T, Batelle Labs, Computer Sciences Corporation, PECO Energy, Johnson & Johnson, Minerals Technologies, Specialty Minerals Europe and Pfizer, in addition to other for-profit corporations. Relationships within many of those firms have led to other interesting engagements with non-profits as well as church denominations. Clients are located worldwide. In addition to my Roesler Group enterprise, I've worked internally as a Manager of Management Development at Pfizer and as a Regional VP of Sales for a global training company. Prior to that I served as a Drill Instructor in the Army, musician and singer (still going strong--once you start you can't stop), and have been involved in broadcasting for more than 30 years. I'm also a co-author of "The Age of Conversation". Most of my engagements turn into long-time relationships although they start as a single project. These projects have included leading executive and cultural transitions within corporations; creating/leading leadership programs for client companies; preparing managers and executives to deliver presentations; serving as mediator for conflicts between high-level executives within organizations; and creating and leading a CEO selection process for a NYSE company. Steve Roesler Learning also continues to design and conduct organizational and management development programs on-site for clients. I am a graduate of Rowan University with an M.A. in Public Relations/Communications. I've attended various institutes for the study of human behavior, none of which equals a single day's education watching people at an airport check-in line. Over the years I've served on staff at the NTL Institute for the Applied Behavioral Sciences as well as the Wharton Executive Program.

See entire profile »

Comments

Connect

Please login or register to connect with this user.

Wisdom, Discernment, Integrity and Business

Like it?

comments

Posted June 28, 2009 with 197 reads

Keywords: discernment, integrity, leadership, Managing People, wisdom

"A good name is rather to be chosen than great riches."
--King Solomon, Proverbs 22:1

How often do you hear the terms wisdom, discernment, and integrity used during the business day?

And just what are organizations looking for when they are hiring or promoting?

We hear words like intelligent, problem-solver, action-oriented, results-driven, and good decision-making ability.

But what good are any of those if they aren't carried out with wisdom, discernment, and integrity?

It's possible to be action-oriented and still take a lot of wrong actions.

Does intelligence guarantee sound leadership? History reveals that many leaders with intelligence that was clearly "above average" have oppressed their people, ruined their economies, and even committed genocide.

What Are We Dealing With Here?

First, some slightly paraphrased definitions from Merriam-Webster Online.

Wisdom: ability to discern inner qualities and relationships : (insight) c : good sense : (judgment).

Discernment: the power to distinguish and select what is true or appropriate or excellent; the quality of being able to grasp and comprehend what is obscure.

Integrity: firm adherence to a code of especially moral or artistic values : (incorruptibility); the quality or state of being complete or undivided : (completeness).

Why Do They Make a Difference?

Let's start with integrity. It's probably the easiest to deal with and something that we do talk about on the job, at least when it is violated.

Integrity makes a difference because it's an outward indication of our internal character. If we say we have a set of "corporate" values and then live by them--even if it means sacrificing extra revenue--then we are known as having integrity. When we live up to our word, we have integrity. Most of all, integrity is what allows a person or a company to be trusted.

When you possess wisdom, you are able to make judgments that go beneath the surface issue or decision being presented. My observation and experience show that those possessing wisdom have actually learned from their previous experiences and mistakes; have confronted their own part in them; and now are able to see more clearly what is happening within other people and other situations. Maturity--not age alone--is necessary for wisdom.

Discernment is probably the least-used word in business. It implies a well-honed wisdom that allows one to accurately "read between the lines" when dealing with people and situations and see what is true. You and I know lots of people who say "I know how to 'read' people. However, I don't really know lots of people who discern the truth very well at all.

What Happens in The Absence of Those Three ?

When we hire and promote based upon education, experience, and behavioral traits, we're still working on the surface. To get "keepers" we need to dig one level deeper.

At a business luncheon meeting a few years ago our well-educated, high-level executive speaker spent his entire block of time talking about his accomplishments, what he was going to achieve in the coming year, and the plan to get there. When he asked for questions, the guy next to me said something gutsy. He said:

"I'm sorry. Who you are spoke so loudly that I wasn't able to hear what you had to say."

My neighbor had discerned the self-centered character of the presenter. The speaker had not discerned the values, maturity and character of his audience. As a result, his accomplishments couldn't overcome the low regard in which his peers began to hold him as a result of his bravado. It was a defining moment that impacted his career mobility.

When we're hiring and promoting, wouldn't it be worthwhile to know who we're getting--not just what we're getting?

It seems to me that we need to understand at least three things in order to make that happen:

1. What "kind of people" do we want? (What values do we hold that need to be evident in our people)?

2. What does it take to develop the wisdom and discernment needed in business?

3. How are you acquiring your wisdom in a way that leads to discernment and integrity?

How much value does your organization openly place on these?