Bio: I'm Steve Roesler, the guy behind the blog. Let me take a moment to give you a glimpse of who I am before telling the business story. I am married to "B" and we live 20 miles from Philadelphia in a tranquil, wooded area surrounded by lakes. (We don't live in the woods because we were asked to leave the city--we just like it here). It's a welcome break from the many days of international and domestic travel that are a part of the consulting business. I incorporated the Organization Effectiveness firm Roesler Group in 1977, specializing in communication training and development with an emphasis on improving systems, relationships, and large-scale change. My deep interest in the global nature of business and business relationships led me to a 2-year assignment with Saudi Arabian Airlines. What that really entailed was spending lengths of time developing up-and-coming managers in Europe, North Africa, and the Middle East. Upon returning to the US I developed a clientele which has included American Express, AstraZeneca, AT&T, Batelle Labs, Computer Sciences Corporation, PECO Energy, Johnson & Johnson, Minerals Technologies, Specialty Minerals Europe and Pfizer, in addition to other for-profit corporations. Relationships within many of those firms have led to other interesting engagements with non-profits as well as church denominations. Clients are located worldwide. In addition to my Roesler Group enterprise, I've worked internally as a Manager of Management Development at Pfizer and as a Regional VP of Sales for a global training company. Prior to that I served as a Drill Instructor in the Army, musician and singer (still going strong--once you start you can't stop), and have been involved in broadcasting for more than 30 years. I'm also a co-author of "The Age of Conversation". Most of my engagements turn into long-time relationships although they start as a single project. These projects have included leading executive and cultural transitions within corporations; creating/leading leadership programs for client companies; preparing managers and executives to deliver presentations; serving as mediator for conflicts between high-level executives within organizations; and creating and leading a CEO selection process for a NYSE company. Steve Roesler Learning also continues to design and conduct organizational and management development programs on-site for clients. I am a graduate of Rowan University with an M.A. in Public Relations/Communications. I've attended various institutes for the study of human behavior, none of which equals a single day's education watching people at an airport check-in line. Over the years I've served on staff at the NTL Institute for the Applied Behavioral Sciences as well as the Wharton Executive Program.