8 Essential Pieces of Advice For New Ecommerce Businesses


Starting an ecommerce business can be incredibly rewarding and profitable. It is also a complex and challenging process that requires careful planning, preparation, and execution. To help you get started on the right foot, here are eight tips from the ecommerce marketing agency Common Thread Collective.

Do Your Research 

Before starting your ecommerce business, it’s essential to research the market you’re looking to enter. Analyze the competition to see what they’re doing well and how you can differentiate yourself. Consider what products people are looking for and how you can supply them. Finally, research potential legal issues or regulations that may affect your business. 

Create a Detailed Plan 

Creating a detailed plan is essential before starting a business venture. This should include short-term goals, such as generating revenue, and long-term objectives, such as developing customer loyalty or expanding into new markets. 

The plan should also outline who will be responsible for all aspects of the business, such as marketing, product development, and customer service. A plan will ensure everyone knows their role in making the business successful.

Develop an Effective Website Design & User Experience 

Your website design should be attractive yet straightforward so customers can easily navigate your store and purchase items without confusion or frustration. It should also provide relevant information about your products or services and contact information for customer service inquiries or returns/exchanges if necessary.

Additionally, ensure that your website is optimized for mobile devices so customers on their phones or tablets can easily access your store wherever they are. 

Choose the Right Payment Processor

Choosing the best payment processor for your ecommerce business can be a daunting task, as there are many options available with different features and fees associated with them. Research each option carefully to select one that meets all your needs while offering competitive rates. 

Optimize Your Site For SEO & Increase Visibility Online 

Search engine optimization (SEO) is vital to increase online visibility. It allows you to attract more visitors to your site who might eventually become paying customers. Make sure to optimize titles, tags, descriptions, content quality, use of keywords throughout the site copy, and more, all while following Google’s Webmaster Guidelines to avoid penalties by search engines like Google itself.

Moreover, leverage social media platforms such as Instagram and Facebook by creating engaging content to reach a broader audience base with minimal effort – which leads us straight to our next point!

Utilize Social Media Platforms

Social media has become invaluable for reaching out to target audiences quickly with minimal effort. Set your social media profiles with clear visuals representing your brand identity and creative content ideas to increase user engagement. This could lead to organic growth over time.

Use Automation Tools Whenever Possible

Automation tools can streamline many day-to-day operations, such as customer communications or order fulfillment, so you can focus on other aspects of growing your business without sacrificing quality or customer service levels. 

Provide Quality Customer Service  

Finally, don’t forget about customer service! Offering quality customer service is essential for keeping customers happy; not only does it increase loyalty among existing customers, but it can also attract new ones! 

Make sure your team members are available during regular hours via phone or email. This way, anyone who has questions about orders can reach out quickly without waiting days or weeks for responses from staff members. 


Starting an ecommerce business requires planning and hard work, but if done correctly, it can be rewarding both personally and financially. With these tips in mind from the ecommerce marketing agency Common Thread Collective, you should have no problem getting off on the right foot when launching your ecommerce store!