Effective communication is the key to success for each and every organization that exists out there. Believe it or not, miscommunication issues can be a major reason behind the downfall of a company. Especially as an owner, the very first thing you need to do is to ensure that your communication skills are up to the mark, not just with your clients but your employees too.
We’ve seen several different business owners complaining about how their employees are not meeting the deadlines or working smoothly. They complain about the employees which to some extent is justified but what they don’t know or what they don’t consider is that maybe, it’s their own communication issues that are causing the main problem.
If you are here, reading this article, you probably realize this quite well that miscommunication is the number 1 thing to avoid in the workplace. You just want some tips on how to avoid it and how to ensure that everyone is getting your message right!
1- Bring Clarity
What is miscommunication? It’s basically the misinterpretation of the information that’s being provided. In some cases, it’s even the faulty assumptions that people make because they don’t ask proper questions that are bugging their minds. Well, if you are a speaker, you are supposed to work on your information and bring clarity to it. Outline the points that you have to discuss with your team and then speak. In case you are the listener, you are supposed to ask questions and clear it up if there’s something you need to ask.
2- Choose the right timing
This one for the speakers! You are supposed to choose the right timing to deliver a message. For example, it’s not appropriate for you to discuss something extremely important with your employees at the end of the day when they are extremely tired and all exhausted. They would just want to run out of the exit door and take a nap or get some rest. They won’t have the time and the mind to listen to you carefully. So understand this that the timings matter a lot!
3- Don’t be afraid of assertive communication
You have a business to run, and you can’t expect people to understand you if you aren’t assertive with your message. Don’t leave it up to the employees or let them make assumptions on their own. Deliver your message with clarity and confidence. As a listener, you also need to be assertive! Don’t opt for miscommitment, especially when you know that you won’t be able to meet the deadlines. Just be direct, but be respectful.
4- Avoid multitasking
This again is for both, the speaker and the listener! You need to avoid expecting from your employees to multi-task. This is the kind of thing that will put your company in some serious issues. You need to focus on one task at a time and expect your workers to do the same. For a listener, it’s important to realize that multi-tasking won’t lead to a better position in the company or promotions etc. Just take up one task at a time and put all your focus on it.
5- Keep a check on your style
When you are delivering a message, your style, your voice, your body language and tone, each and everything matters. You need to be respectful yet confident if you want the message to be delivered clearly.
Conclusion
These are the best ways to avoid miscommunication in the workplace. There’s no rocket science in it, and each and everything is easy to understand and follow. So use these tips, and we can bet on the fact that you’ll see a change in your workplace.
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