One of the strong points for everything to go smoothly in a company is to have good quality audits.
Quality audits help to identify if the strategies applied are giving results. They also help in case there are deviations, to identify their roots and to take the necessary correct actions.
4 stages to perform quality audits successfully:
The actions prior to the performance of the audit are decisive for the success of the same.
Planning begins with the preparation of the plan, which will guide the execution of the audit. This plan must present all the activities in a timeline, in addition to the scope, with processes, departments or products that will be audited. At this stage it is also important that the auditor identify all related documentation, such as quality policies or procedures. Help with a tool such as online form builder software facilitates the temporary planning for the start, the selection of the audited ones, the places of realization … etc.
It is the moment in which the auditors will be able to know a little more about the QMS of the company, and to analyze in depth the documentation of the system. It is important that each member of the team that forms the audit is prepared for the activity, that everyone has access to the checklist and see how the whole process is turning out.
Form.com facilitates the whole process thanks to the cloud, since all the auditors, according to the granted role, have access to the information they need about that same audit.
The execution of the audits will be done through the collection of information, which will determine if the department in question is following the established standards and quality control procedures. In this phase, the auditor will ask questions and take note of the findings, which in the case of using Form will be done through the APP for the mobile phone or tablet (including voice notes and photographs), storing all the information in the cloud .
In accordance with what has been verified, the audit plans may have an expanded scope, and may be subject to a more in-depth evaluation.
It is at this moment that nonconformities will be registered, that is, situations that occurred in disagreement with the standardized process and procedure.
4. Completion and Follow-up
Once the audit is complete, the audit team meets to review the problem areas and to see the recommendations and correct the quality problems.
This information will make up the report of the results of the audit.
In addition, this report helps evaluate the results and define how to implement the improvement actions suggested by the audit team.