7 Things to Consider Before Partnering with A Data Centre in India

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Today, there are 122 colocation data centres in India[1], and providers are focusing on various service model strategies like managed services, retail, colocation, wholesale, and hyperscale, which makes it challenging to compare their features and services. 

To help you select a suitable data centre in India, we provide details about the important factors you need to evaluate. 

Location

Your business may need to access several data centres in multiple locations to get nearer to partners, customers, and employees, for disaster recovery and business continuity, and for big IT deployments. A data centre that offers favourable socioeconomic and environmental conditions can help improve efficiency and reduce operating risk. 

Besides being close to industry partners and having reliable access to energy resources, the chosen location should be in an area with a low risk of natural disasters, and have preferably moderate climate as well as air soil quality for averting any form of disruption and delivering optimal operational capabilities. 

Financial Stability

Data centres aren’t just cost centres any more. They’ve evolved into revenue-generating assets with considerable operational and cost-cutting potential. Since this is such a vital investment for today’s businesses, choosing a data centre provider with a sound balance sheet and an established financial track record is just as crucial as choosing one based on tech competencies and services.

Information regarding financial and operating performance is publicly accessible, so choose a data centre provider with transparent and easily accessible public records regarding their financial and operational performance. 

Cooling and Power 

Redundant cooling and power are essential to keep the lights working always. Power loss and an outage can be expensive for businesses both in terms of revenue and loss of brand reputation. 

Data centres in India need effective cooling systems to maintain the right temperature for the critical equipment. They should ideally utilize a multiple route configuration to establish redundancy. This can ensure that if one solution fails, it can be replaced quickly and seamlessly by another system. 

Ecosystems, Neutrality, and Connectivity 

A data centre that has a flourishing ecosystem of enterprise partners and service providers can offer great value. IDC reports that the best providers present access to leading cloud vendors, IX (internet exchange) facilities, and an array of network services. 

You should preferably opt for a carrier-neutral data centre as it typically hosts many enterprises and providers that interconnect and aggregate IT resources and services, delivering cost efficiencies and greater flexibility. 

You’ll get access to a wide range of cloud and connectivity options which will make it simpler to create multi-cloud hybrid infrastructures without worrying about provider lock-in. 

Facility and Security Access

Data centres in India power modern businesses, and therefore it is essential for them to safeguard the equipment and data they store. Select a facility that uses sophisticated security measures like surveillance and camera systems, biometric access, and layered zones for security. 

To check the security infrastructure in a data centre, learn the process needed for a vendor to replace equipment parts in the event of a crucial failure. 

Certifications, Compliance, Uptime, and SLAs 

While vetting a potential data facility partner, it’s important to learn their committed service levels and their record in meeting them. Providers commonly deliver SLAs (service level agreements) of 99.99%, but top services may be able to guarantee higher uptime. 

Certifications and audits offer an independent evaluation of a data facility’s regulatory compliance, security, and reliability. Look for industry-recognized certifications and accreditations like TIA 942 Ratings and Certifications by Indian Green Business Council, as well as check compliance with requirements specified under PCI DSS, ISO 14001: 2015, ISO 27001, and other relevant market regulatory standards.

These aspects are crucial while selecting a data centre in India for sectors such as government, finance, and health.  You should also find out the remedies offered by the provider if they are not able to meet the SLA. 

Monitoring, Services, and Support

After selecting a suitable data centre, you need support for the installation, migration, and deployment of your IT services and equipment. After the IT infrastructure is deployed, you’ll need to monitor and maintain it. 

You cannot manage on-site events and alerts, so you should learn about the remote support and monitoring solutions used by the data centre. Choose a provider that delivers 24/7/365 support and services to ensure business continuity, even during emergencies.  

Innovation and Scalability 

As your company expands, your infrastructure needs will grow over time. Assess how the facility can handle your current power and space needs, how rapidly it can scale to meet your business’ future needs in the same and other locations.

Ease of scalability (up and down) is a common customer offering provided by hyperscalers, and most have built-in scaling solutions for all areas of data centre operations, involving server deployment, software architecture, network design, as well as operational facilities.

Do an audit and find out what you need to implement currently in terms of cooling, power, and capacity, and how these requirements will increase over time. Check if the data centre has the capacity to expand for your future needs. 

Sustainability

Many organizations across all industry verticals are increasingly becoming more aware about environmental safety and are thus prioritizing sustainable practices. There has already been a significant change in recent times toward sustainability and the value of using recyclable energy.

Data centres consume a large amount of energy for their operations, and also emit a significant amount of heat. Subsequently, over the years, an increasing number of data centre facilities and businesses are adopting green and energy-efficient practices to drive the values of sustainability by reducing footprint, and power consumption. 

Important Questions to Ask

Get answers to the following questions from the provider so you can make an informed choice:

  • What are the location characteristics of the data centre, and is it exposed to natural disasters and extreme weather and temperature patterns?
  • What are the data centre’s main and backup sources of cooling and power?
  • Does it use renewable and clean energy sources?
  • What enterprises, clouds, and network carrier does it provide access to?
  • What are the security measures adopted?
  • How does the data centre maintain access logs?

With so many data centre providers in India, you’re spoilt for choice. Use the tips provided in this article to separate the wheat from the chaff and select a suitable data centre facility for your business needs. 

STT GDC India is a leading colocation services provider that operates 18 data centres in India in nine cities. Their data centres are designed to be highly resilient and act as a secure platform offering a range of dynamic hosting capabilities to expertly cater to evolving needs of businesses, thus making them one of the best choices available in the market.