Conflict Resolution In The Workplace


In an ideal world, business owners and managers could take a plug-and-play approach to staffing. They would simply need to identify a candidate with the right skills and experience, drop him or her into the job and allow the work to continue as expected. In the real world, however, it’s not that simple. People aren’t components machined to mesh perfectly with those around them. We have personality quirks and emotions, which can lead to problems when we clash with others. This is why knowing how to recognize and untangle workplace conflicts is critical for management and HR departments.

Whether they’re caused by an innocuous dispute over refrigerator space or something much more consequential, such as racial discrimination, workplace conflicts can have serious repercussions. Morale may take a hit, productivity may be stifled and your company could earn a reputation as a toxic work environment. Fortunately, there are steps you can take to ensure that these problems will be far less likely to infect your workplace.

For example, one of the best weapons you can wield against workplace disputes is a clear, well-written policy for grievances, termination and performance management reviews. This will prevent confusion and arguments over procedures and ensure everyone is aware of good practices. Providing conflict resolution training programs can teach your employees how to resolve issues with their co-workers in a positive, productive manner. Of course, there are some situations in which disputes can lead to new ideas, so it’s also important to understand when to let them proceed.

Our personalities and other human characteristics mean we are unlikely to perform like a well-oiled machine when we work together. To learn more about how you can ease conflicts in the workplace and keep your operation running as smoothly as possible, take a look at the accompanying infographic.

Courtesy Of Logo Sportswear