Businesses face a lot of hurdles when it comes to building a strong base. If you’re starting a small business, chances are that you’re trying to craft a well-functioning business with a fraction of the resources that huge competitors are able to take advantage of. Phone services are a major part of this. As a small business starter, here are a few reasons why a VoIP might be your best option.
Your Calling Options
There are three different options you may be able to take advantage of for your business.
Landlines are the most traditional option for most businesses. With a landline, a desk phone is connected to a copper wire that runs under the ground to transmit calls. Many businesses automatically turn to desk phones for their needs.
Mobile phones were the next major innovation after landlines, and some businesses have pivoted to mobile phones due to their ease of use. A company may provide employees with a business phone or may require that employees use their personal phones.
With a VoIP, a company transmits phone calls over the internet. That means as long as you have access to the internet, you can place phone calls; VoIP providers may even be able to offer seamless service through a smartphone app and a desk phone.
The Benefits of a VoIP
With these three options available to you, why would you choose a VoIP over a landline or a mobile phone solution? There are four main reasons companies choose to switch to a VoIP.
When it comes to price, a VoIP could save you up to 76% over a landline PBX. That’s because landlines tend to cost around $800-$1,000 per user per year, whereas a VoIP through Ooma Office is only $239 per year. If you have a small team of 15 employees, you could save over $11,000 on phone service in one year alone by switching your phone service.
2. Workplace Connectivity
There are major issues with workplace connectivity for both landline and mobile workplaces. Landline workplaces have more obvious issues — workers can only take calls when they’re at their desk. However, with cell phones, workers either have to juggle two phones or try and separate work calls and personal calls on the same phone. A VoIP solves both these problems, allowing you to transition between a desk phone and a mobile app.
3. Ease of Use
Hardwiring new phone lines can be extremely difficult and time-consuming, making landlines a very frustrating part of redesigning an office space. On the other hand, while cell phones can be easier to use for your employees, they often can’t transfer calls, making them inconvenient for customers. If you already have internet set up, as most workplaces do, you already have the infrastructure necessary for a VoIP.
4. Extra Features
Lastly, there are some extra features that people can access through a VoIP that are typically reserved for only a cell phone or landline option. Here are a few of those features:
- Toll-free number
- Virtual Receptionist for automated call routing
- Conference bridge
- Call blocking
- Voicemail audio sent to email
- Main business number
- Unique phone number for each user
- Electronic fax
- Ring groups
In general, a business can often benefit significantly from switching to a VoIP over a cell phone or other phone service option. This Guide to VOIP Phone Service is useful to businesses. It’s just important that you use the highest-quality VoIP available. PC Magazine’s Business Choice Awards has named Ooma Office the #1 VoIP service for seven years running, making it many business owners’ personal choice. Overall, do your own research and look into VoIP options that will suit your needs.