Does Your Business Really Need A Managed IT Support?

IT support

Your marketing efforts are a huge success. Customers are flocking your business and your sales number is on a bull run. Your organization is hitting on all cylinders. Here’s a well-deserved pat on the back.

As your business gathers steam, you need to ensure that all departments can keep pace. Sadly, it’s not uncommon for the IT department to get left out in the face of rapid business growth. Recruiting qualified IT professionals, investing in their training, and acquiring up-to-date technologies is a significant challenge for many businesses. As a result, the tech team becomes overwhelmed with tickets and is unable to manage the numerous IT aspects of the business. When this happens, it can deal a tremendous blow on your organization’s efficiency, productivity, and revenues.

But you don’t have to wait for the worst case scenario. You can ensure that everything runs efficiently through Managed IT Services. This business model offers a cost-effective and efficient method to meet your organization’s growing IT requirements. The Managed Services Provider (MSP) can help supplement your day to day needs, and mundane IT tasks; thereby, giving your organic resources ample time to focus on more crucial and revenue focused projects.

Apparently, you are not alone in this scenario. The 5th Annual Trends in Managed Services conducted by CompTIA noted that six out of ten organizations are using managed services in one or many of their IT needs. Some of the top reasons for pursuing managed services are: to boost sales revenues, protect customer base, and improve processes. Considering the benefits of managed IT support, it is increasingly becoming a common practice in different sectors and industries.

A lot of business decision-makers are unsure whether they need Managed IT Support or not. To help you decide, an expert from a managed IT support company in Toronto, shares five telltale signs that you need an MSP.

1. You’re paying more on qualified IT team

Hiring a permanent IT staff can be very costly. By outsourcing this facet of your business, you are relieved from the burden of recruiting and maintaining qualified IT professionals. To further know whether you are spending too much on employee overhead, you have to spend time studying your operational expenses, especially on how much you’re spending on an organic IT team. Make a study of your present IT personnel expenses and compare it to the quotes of a reputable Managed IT Support.

2. You don’t have access to up-to-date tech solutions and knowledge

Technology changes rapidly. What is new today may be obsolete in the next couple of years. Unfortunately, keeping up with the latest development in technology can be very difficult. By working with an experienced IT management firm, you gain access to their knowledge and technology. This is vital in ensuring that your business remains competitive.

3. You’re experiencing frequent downtime

Uninterrupted uptime is vital to the efficient delivery of services, maximum productivity, and increased revenue. If your business’ IT network experiences frequent downtime that disrupts operations, you may need to consider looking for managed IT support.

In some cases, the in-house IT department is ill-equipped to manage disasters and emergencies. For businesses that rely heavily on continuous uptime, it is vital to have a responsive IT team capable of handling worst-case scenarios. Downtimes do not only lead to disruption but can damage your reputation.

Reliable Managed IT Support companies have strong documentation strategies and a disaster recovery plan which ensures that the impact of network downtime is mitigated.

4. You’re unable to deploy 24/7 IT support

If you have an inadequate number of tech-savvy personnel, chances are, there will be times when your business will lack efficient IT support. This is not a problem with managed services since they are available 24/7. Using the surveillance application installed in your network, the MSP continuously monitors your IT system making sure that it is performing at its best.

In case you encounter any problem, you can contact the technical support for a solution. They can also deploy a team of qualified technicians if the scenario requires physical checks or troubleshooting. But in most cases, you’ll never notice technical glitches since the managed IT support proactively implements measures to prevent any incidences.

With managed services, you can sleep soundly knowing that your business’ IT aspects are taken care of.

5. You have poor network security and protection

Cyber-threats are on the rise. Every business is the target of an attack. If you think your present data security and protection plan are insufficient, then you better call a Managed IT Support. Working with an MSP ensures that all classified information under your custody is secured. They can also see to it that your business is compliant with the constantly changing policies and regulations.

Final Thoughts

If any of these scenarios sound familiar, then you should consider employing IT managed services to ensure your continued success and growth.