How To Achieve Effective Project Communication


The success of any construction project is hinged on effective communication. With effective communication, you can boost productivity, reduce accidents, and improve the overall efficiency. Also, communication help reduces overhead costs. So, if you want a high level of project collaboration and improved teamwork, invest in effective communication. Here is how you can achieve effective communication in a construction setting.

Effective Communication Leads to Better Construction Management

Good communication entails being able to convey your message in a clear and more understandable way. Sounds too simple, right? Well, that might not always be the case. If you’ve ever tried playing the Telephone Game, then you know how complex it can get. The game requires you to communicate information to a large group of people. And the trick here is that the message should be passed by whispering it into someone else’s ear after which it’s then whispered to the next person’s ear, and this goes on until everyone in the line has heard it. Remember, the messenger doesn’t usually repeat the message until the last person shouts what they heard. And this leads to a lot of misunderstandings and communication.

But the good news is that communication is a skill which can be improved with practice and training. The following tips can help you develop better communication skills.

Chain Of Command

The owner and the general contractor should clearly communicate with each other via the architect. It’s the architect’s responsibility to communicate with its consultants while the general contractor is responsible for conveying information to the suppliers, as well as, the subcontractors.

Contract documents, such as the drawings, change order forms, and project specifications typically establish the basis for all construction communication. Establishing a clear line of communication is essential to ensuring that the right information is getting to the right people in a precise and timely manner.

The Right Communication Channel

People communicate in different ways every single day. And construction communication isn’t different. Whether it’s through phone calls, texts, emails, or in-person conversations, communication remains a key component of human life. On the construction site, people communicate through signs, drawings, meetings, as well as hand signals. Daily reports are compiled, photos are taken, information is requested, and orders are reviewed.

Different methods of communication have their own advantages and disadvantages. Selecting the right method of communication can simplify the exchange of information.


Make sure that your message is clearly understood. Avoid using jargon or complex terms that the target audience might not understand. Always keep your message short, focused, and to the point.

Be Factual

Don’t overelaborate r incorporate extraneous information into your communications. Keep personal opinions about the project to yourself. However, if you feel like your professional opinions could be beneficial to the project, consider sharing them. Remember, your expertise is what landed you at the company, so don’t be shy to speak up.

The Bottom-Line

Effective communication in any construction project is extremely important. So, don’t ignore to work on it. Among other things, effective project communication leads to better collaboration, reduces conflict, and improves the overall project efficiency. The above tips will help you achieve better project communication.