How to Choose the Right Internet Provider for your Business


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Choosing the right internet provider can make or break your business. The right internet service provider will supply your business with the tools needed to succeed. Helping you seamlessly conduct business and connect with customers. 

When it comes to choosing an internet provider, the decision making process can be hard. Instead of settling for second best, approach conversations with internet providers with a list of questions. This way, you can sign up for the service that best meets your needs. 

5 key questions to ask when choosing an internet provider

No single internet plan suits all businesses. That’s why it’s best to approach providers with a list of clear questions. By asking for all of the options, you are better placed to make a decision that will make conducting business easier, not harder. 

It’s worth noting that before speaking to internet service providers, business owners should check the speed of their current plan. By testing internet speeds, you highlight the areas that need improving in order for your business to function seamlessly. 

  1. What type of connection will suit my needs? 

When it comes to internet connections, there are a few options to choose from. By asking providers to explain the different types of connections, you will be able to choose the option that most appropriately suits your situation.

Businesses can opt for a Digital Subscriber Line (DSL). DSL uses telephone lines to provide your business with internet. If speed is an issue, a cable option, where data is transferred through what is known as coaxial cable TV lines, will provide more speed.  

If cable isn’t viable, satellite might be. While it isn’t as reliable as other connections, satellite can be invaluable to rural businesses. Another option for businesses with moderate internet needs is that of a dial up plan which is generally an inexpensive option. 

What internet speed will be appropriate? 

Once you’ve determined the kind of connection that is both available and suited to your business, it’s time to turn your attention to internet speed. The notion of speed will affect everything from download to upload times

Businesses that require internet to send emails and browse the web will only need speeds of between 15-75Mbps. Those at the low end of the scale will only have a few employees while those at the other end of this speed scale will have between 5-10 workers. 

Internet plans offering between 100-250Mbps are best suited to equip 15-20 devices. This speed range can handle video conferencing, audio and video streaming. Additionally, the speed doesn’t decrease when multiple devices are online. 

Speeds of 500Mbps to 1 Gbps provide countless devices with seamless internet. Allowing businesses to use data intensive applications and multi-server hosting sites. These speeds also provide the ability to support growing demand. 

Do you offer flexibility and scalability?

The switch to remote and hybrid work has highlighted the importance of signing up to a flexible and scalable internet plan. For businesses operating under a hybrid environment, they need their internet plan to operate seamlessly, whether in the office or at home. 

Additionally, not all businesses remain static, so neither should their internet. If your internet plan doesn’t allow for growth and change, then your business is not equipped with the tools necessary to move into the future confidently and comfortably. 

Is technical support included?

Technical support is a must. However, the type of technical support needed will vary from business to business. This is because businesses who operate around the clock will need 24/7 support, while a 9-5 business will only need support during those hours. 

When signing up for an internet plan, it’s important to ask about technical support. Specifically, if there are guidelines surrounding things like response and solutions times and individual case workers.  

Do you offer bundles? 

Most providers also offer other services such as phone lines, email and television services and cloud storage. Providers may offer a Virtual Private Network (VPN). A VPN creates an encrypted connection so workers can operate securely at home and in the office.

While all of these services may not be applicable, it might be worth subscribing to the offers that your business will use. This is because when purchasing bundle offers, you will generally be treated to a discount.  

Choosing the right internet service provider for your business

Approaching service providers for an internet plan can seem like an overwhelming task. Apart from costs and upload speeds, there are a variety of other factors that need to be researched and carefully considered. 

Instead of opting for the simplest plan, it’s always best to approach internet service providers with a list of key questions. This way, you can be provided with all of the relevant information. Which in turn helps you make the best decision for your business. 

With the rise in modern technology and the notion of a hybrid workforce, businesses will be relying on internet connections more than ever before. Highlighting just how important it is to choose the right internet provider and plan.