Regardless of the size of your company, there are issues that your staff need to be trained on in order to do their job. A very on-topic example at the moment is how to deal with and avoid sexual harassment in the workplace – a tricky topic that does need to be discussed. How can you offer mandatory HR training that is effective and easy to accept?
Getting the right training
The starting point for good HR training for staff is to get the right training for your HR department or person. The aim is that they can teach the important stuff in a meaningful way that will impact the employees without making them feel uncomfortable or that it is a waste of time.
Having your HR person or team go through specialist HR Training in London or where you are based is a key first step.
This will help them create the right training for staff on those important issues and make sure the training is accessible to everyone that needs it.
Making training more interesting
There can be some dry and slightly boring or technical stuff among HR training but that doesn’t mean you can’t make the training interesting and engaging. Once you know what you need to train your staff, you can look at ways to do it.
Preparing the training is the first step and perhaps the most important. HR training will educate you on what needs to be delivered to the staff then there are ways to deliver it to make it seem more interesting. For example, simply reading a legal section might give staff information that they need but can be dry and a little hard to understand.
Slides with multimedia involved to demonstrate what the content is referring to can be visually easier and people often take in the content better. Real world examples, case studies and even question sessions all make for better training.
It is also important to help staff understand what can happen if they don’t use the information you are providing to them. Using the sexual harassment example again, staff need to be made aware what can happen if you create a hostile work environment for someone due to sexual harassment and what the consequences can be. Again, this should be done in an easy to understand way that doesn’t emphasise too much legal jargon.
Use different media in the training
Using different types of media as part of training is another way to reach people and to help them understand the importance of the training they are receiving. Video is a proven way to get people’s attention and because we are used to watching TV and seeing video on social media, we are used to taking in their content.
An employee handbook is something else that an HR person or department can oversee. This can keep all relevant information in one place and help staff understand their responsibilities as well as make certain they know important information about workplace standards. Again, this should be easy to read with plenty of mixed media in it to offer examples alongside the legal language that is required.
Whether you as the business owner or you as the HR representative are responsible for creating business policies or it is a collaborative effort, it is always worth reviewing from an HR viewpoint. As the contact point for staff and the one most likely to handle complaints and problems, HR should always have a strong presence in the creation of company policies to help make them enforceable and also to make it easy to teach them to staff.